Natural Freshwater Oblate Pearls Necklace

We offer:

Note: Customized products need an additional 3-5 days to make, so they will be sent out 3-5 days later.

1)  After the order has been paid, the warehouse needs 1-3 days to process your order, CUSTOM ITEMS NEED 5-7 DAYS. You will receive a notification once your order has been shipped.

2) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.

3) Please noted that all the delivery dates provided above are estimated, the actual delivery date may be affected by the destination, flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.

4) If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 45 days of the order date. For other orders, products, and logistics related issues, you must contact customer service within 90 days of the order date.

For more shipping information or question, please message us on messenger or our email: service@joydecjewelry.com 

We hope you love what you've ordered! But just in case you're not 100% satisfied, you may have a max of 45 days to make returns. You must send back  your return packages within 45 days after the purchase date. No returns made after 45 days from the purchase date will be accepted.

Returned products must be in its original condition, and please contact first for return address for returning products. it's different from the sender's address on your package.

Once we have received the returned product, the condition of the product will be reviewed to ensure that it satisfies our return policy and if it does, it will be approved for a refund. Refunds will be processed within 7 days after we receive your package. The original shipping fee and insurance are non-refundable. Thank you for your patience and understanding.

We offer:

Note: Customized products need an additional 3-5 days to make, so they will be sent out 3-5 days later.

1)  After the order has been paid, the warehouse needs 1-3 days to process your order, CUSTOM ITEMS NEED 5-7 DAYS. You will receive a notification once your order has been shipped.

2) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.

3) Please noted that all the delivery dates provided above are estimated, the actual delivery date may be affected by the destination, flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.

4) If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 45 days of the order date. For other orders, products, and logistics related issues, you must contact customer service within 90 days of the order date.

For more shipping information or question, please message us on messenger or our email: service@joydecjewelry.com 

We hope you love what you've ordered! But just in case you're not 100% satisfied, you may have a max of 45 days to make returns. You must send back  your return packages within 45 days after the purchase date. No returns made after 45 days from the purchase date will be accepted.

Returned products must be in its original condition, and please contact first for return address for returning products. it's different from the sender's address on your package.

Once we have received the returned product, the condition of the product will be reviewed to ensure that it satisfies our return policy and if it does, it will be approved for a refund. Refunds will be processed within 7 days after we receive your package. The original shipping fee and insurance are non-refundable. Thank you for your patience and understanding.